Right of withdrawal

Woofcat

At Wuffmiez we want you to be happy with your purchase. If you are not satisfied, you can return products within 14 days of receipt.

Return conditions

  • Items must be unused, unworn and in original packaging with tags.
  • Returns are not possible for gift cards, discounted items and personal care products.

Return process

  1. Contact us: Email support@wuffmiez.de with order number and reason for return.
  2. Return Authorization: Obtain a Return Authorization (RA) number and return instructions.
  3. Packaging and shipping: Pack items securely, enclose RA number and send to the specified address.

Refunds

After receiving and inspecting your return, we will issue a refund to your original method of payment. Shipping costs are non-refundable.